Lerato Brown

Summary

Lerato Brown works in operations. Looking for new opportunities to grow. Open to feedback and learning new tools.

Experience

• Program Managerat Standard Bank2021–now

  • Shipped a operations initiative that improved latency by 17%.
  • Built a tooling framework adopted by 10 teammates.
  • Wrote documentation for internal tooling and participated in reviews.
• Senior Operations Managerat Naspers2018–2021

  • Shipped a operations initiative that improved NPS by 20%.
  • Built a scalable service adopted by 11 teammates.
  • Wrote documentation for internal tooling and participated in reviews.

Education

• MSc · Operations

  Cape Peninsula University of Technology · 2015–2019

Communication log

Recent comms

• inboundnote8/5/2026, 10:02:59 PM

  Touching base on the AI Solutions Architect · executive · axdemo #028 search. Happy to share more context when useful.

• outboundemail8/5/2026, 3:02:59 PMby Elle
  Feedback from the panel

  Touching base on the AI Solutions Architect · executive · axdemo #028 search. Happy to share more context when useful.