Mandisa Patel

Summary

Mandisa Patel is a operations professional with a track record of shipping high-impact work. Known for clear written communication and a bias toward measurable outcomes. Comfortable working across product, engineering, and design in fast-moving environments.

Experience

• Program Managerat Initech2017–now

  • Shipped a operations initiative that improved NPS by 23%.
  • Built a tooling framework adopted by 6 teammates.
  • Mentored 4 engineers; ran the interview loop.
• Head of Operationsat Standard Bank2014–2017

  • Shipped a operations initiative that improved engagement by 26%.
  • Built a scalable service adopted by 7 teammates.
  • Mentored 5 engineers; ran the interview loop.
• Operations Coordinatorat Naspers2011–2014

  • Shipped a operations initiative that improved revenue by 29%.
  • Built a data pipeline adopted by 8 teammates.
  • Mentored 1 engineers; ran the interview loop.

Education

• MBA · Operations

  University of the Free State · 2011–2015

Communication log

Recent comms

• inboundnote8/6/2026, 1:02:59 PMby Elle

  Touching base on the Product Designer · executive · axdemo #013 search. Happy to share more context when useful.

• outboundemail8/6/2026, 6:02:59 AM
  Offer details

  Touching base on the Product Designer · executive · axdemo #013 search. Happy to share more context when useful.

• outboundlinkedin8/5/2026, 11:02:59 PMby Elle

  Touching base on the Product Designer · executive · axdemo #013 search. Happy to share more context when useful.

• inboundlinkedin8/4/2026, 4:02:59 AM

  Touching base on the Chief AI Officer · executive · axdemo #070 search. Happy to share more context when useful.