Lerato Molefe

Summary

Lerato Molefe works in operations. Looking for new opportunities to grow. Open to feedback and learning new tools.

Experience

• Program Managerat Standard Bank2021–now

  • Shipped a operations initiative that improved latency by 32%.
  • Built a tooling framework adopted by 10 teammates.
  • Wrote documentation for internal tooling and participated in reviews.
• Senior Operations Managerat Naspers2018–2021

  • Shipped a operations initiative that improved NPS by 35%.
  • Built a scalable service adopted by 11 teammates.
  • Wrote documentation for internal tooling and participated in reviews.

Education

• MSc · Operations

  University of Johannesburg · 2015–2019

Communication log

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